Refund policy
RETURN & REFUND POLICY
We offer a 5-day return policy from the date of delivery.
Eligibility for Returns
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Item must be unused and in original condition.
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Item must be returned in original packaging.
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Proof of purchase is required.
Non-Returnable Items
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Gift cards
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Customized products
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Final sale items
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Hygiene-sensitive products
Return Process
To request a return, email official@wtflex.net with your order number and reason for return.
Refunds
After receiving and inspecting the returned item, approved refunds will be issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery.
Contact: